Successful IT hardware and software deployments require logistical skill and geographic coverage to ensure the right people are in the right place at the right time. IT leaders must plan and partner with the appropriate experts to manage complex technology deployment needs, while minimizing costs and operational disruptions.

 

AXSOLVE  offers varying degrees of service ownership to provide you with the precise level of deployment support needed to meet your goals. Our focus areas include:

 

Large IT hardware and software deployments face logistical and scheduling challenges. We make on-site visits over a wide geographic area. We also provide end-user desk-side support to minimize the impact on clients’ support teams.

 

• Microsoft Upgrades - We assist clients meet the challenges of enterprise-wide Microsoft upgrades. We provide SCCM software distribution tool configuration to support Windows® compliant application distribution. We also configure USMT for user state migrations to ensure data preservation.

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• Active Directory (AD) - We offer comprehensive AD services including scheduling and producing migration plans, evaluating AD environments to be migrated, customizing a migration process, preparing users for migration, resolving migration failures and providing post-migration user support.

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• Desktop Support - AXSOLVE seamlessly interfaces with our clients’ ticket management systems to provide resolution information for end-user desk-side support across multiple locations. We provide consistent processes over many locations, resources and accountability for meeting productivity goals.